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Frequently Asked Questions

Getting Started

For android, go to srk.sh/wallet and select download or you can also go directly to Google Play store and look for SparkPoint - Cryptocurrency Wallet & DApps Browser. For iOS, you can now download and test the early preview through the TestFlight app here: http://srk.sh/ioswallet. Do take note that this is an early preview, so you might encounter bugs while using the app.

As you have installed your wallet, click “Recover Wallet”. Then enter your seed phrase. Lastly, you’ll need to set up your pin for security. You can turn the fingerprint scan security on if your device has that feature.

Security

Go traditional by writing it down on a piece of paper and hide it safely or you can use password vaults.

You can import your wallet to MetaMask by using your Private Key.

Click the menu bar on the top left corner of the wallet app and select “Seed Phrase” or “Private Keys”.

Managing Assets

Please visit this link: srk.sh/trade or explore our website at sparkpoint.io/token.

Select the “Send” option on the wallet. Input the recipient's address as well as the amount of SRK to send. Take note that you will also need ETH for the gas fees. You have the option to select Slow, Average, or Fast.

Select the “Receive” option on the wallet. You can either copy/share your ETH/SRK address or scan the QR Code provided.

Select the “Trade option on the wallet. Then select either ChangeNOW or Changelly. Input the amount to swap and the recipient’s address. Finally, click the button with two arrows. You can check your transactions on the Transactions tab and can also filter out the dates.

No official hardware support yet.

You can see them at the ALTS (Other Assets) menu.

SparkEarn

We have transitioned to a KYC-less SparkEarn. You can now submit and perform bounties on SparkEarn without having to submit KYC. Visit srk.sh/earn and start earning!

You can only verify your email on SparkEarn and that is different from your account being verified.

Rewards will be sent as SRKb tokens on Binance Smart Chain to save on gas. Minimum of 2,000 SRK total accumulated rewards is required to receive the SRKb.

The accounts are different. You shall use your Google Play Account for the games to record your scores on the leaderboard and you shall also use SparkEarn to submit bounties.

This error occurs when the verification link that was sent to your email has already expired. We suggest that you verify your email address immediately after registration.

SparkLearn

Visit learn.sparkpoint.io and click "Register". It shall direct you to SparkEarn and prompt you to create an account. You will be using your SparkEarn account for your SparkLearn.

SparkPlay

Aside from funding the development of our various platforms, the revenue generated from SparkPlay will also be used to buy back SparkPoint (SRK) tokens from exchanges. This buy-back program will be done regularly to maintain the stability of the SRK Token in the open market. Read more about our SRK Buy Back Program.

We rely on ad revenue to fund operations and the buy-back program but there's also an In-App Purchase option to remove ads in Crypto Slicer. Our team is dedicated to giving you the best experience possible, and this includes uninterrupted gaming.

We strive to provide the same level of entertainment but at the same time, give players real value rewards in the form of SparkPoint (SRK) tokens. We're also leveraging our games to help spread awareness of cryptocurrency and give people a taste of what is possible with this technology.

Transactions

Message us at support@sparkpoint.io. Make sure to attach a screenshot of your error, TX Hash, Wallet Address and indicate your wallet version.